Customer Stories

Dylan McIntyre

First Citizens Bank & Trust Company

“The First Citizens Bank & Trust Company has been an ELT client of DDI’s since 2009 and our interaction with DDI’s products and services has been great. The team at DDI Technology has been an awesome team to work with and Dillon has always been very helpful and responsive with any issues or questions we have.”

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Eric McDowell

UFirst Federal Credit Union

“UFirst Federal Credit Union has been a DDI Technology customer since 2015. Our team uses DDI’s ELT software solution, and the use of their software has helped us tremendously with tracking outstanding and perfected liens with the DMV. Their knowledge of the lien process for other states has been very beneficial. This simplified process allows our staff to focus on tasks, and the time saved using DDI Technology is immeasurable. I had been looking for a lien solution for years, and DDI’s product has lived up to its promises.”

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First State Bank

First State Bank of the Florida Keys

“In this age of technology, the personal touch has been lost in handling situations for which we may, or may not have control.  William at DDI Technology went over and beyond for an issue related to a lien release. Many individuals would succumb to these situations and respond with “there is nothing else I can do”.  However, William, not only handled with professionalism, he showed exceptional empathy for the situation both for us as lender, but also for our borrower. He was steadfast in his commitment to provide the best possible outcome. More importantly, he took the time to call me with updates, which was invaluable to ease the mind of our borrower, and ensure him, that the issue was being resolved.”

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Tracey Elfering, Oakmont Capital Services LLC

Oakmont Capital Services, LLC

“Oakmont Capital Services, LLC has been an ELT customer of DDI’s since July of 1997. We have always had a great experience with the entire team at DDI Technology including their sales staff, technical team and customer support. DDI’s ELT solution has had a big impact on our organization as it allows us manage, track and file titles electronically. I also find DDI’s system to be more user friendly than what I have used in the past through another titling service provider and I would strongly recommend DDI to any organization that is looking for help with their titling processes.”

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Calfund, LLC

Calfund LLC

“Calfund, LLC has been a DDI Technology customer since 2011 and we use their TRS services as well as their ELT software to assist with our titling operations. DDI’s ELT software and TRS services have been great tools for us to use in our business and it really eases the painful titling problems we were experiencing before. Our overall experience with DDI has been superb and their customer service has been fantastic.”

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Glenview Finance

Glenview Finance

“Glenview Auto Loan Fund, LLC became a DDI Technology client in May of 2020, and we primarily use their ELT product. We have also started using DDI’s Total-Loss Payoff product as well. I can say that the technology is second to none. Everything that we can do in this particular system has allowed us to help our customers instead of the administrative function of our business. DDI’s services have been above and beyond what we did experience with other companies. We have never had unanswered questions, and typically the answer comes in minutes versus days with our previous ELT provider.”

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Rush Truck Centers of Georgia

“On every occasion they have both taken the time to document the necessity for a change in procedure, sought a reasonable resolution until a solution was found, and then relayed the information quickly. This is the very essence of high quality customer service.”

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