Customer Stories
First Citizens Bank & Trust Company
First Citizens Bank (FCB) operates in 18 states and has both direct and indirect lending programs. DDI has supported First Citizens through many acquisitions, technology integration, and growth over the years. The following speaks to the relationship between FCB and DDI and the level of service provided:
My team provides key back-office support for our Business/Commercial and Consumer Loan Officers. DDI’s software has made researching titles with VIN searches much easier. We are able to search each DMV, without making calls and waiting for lengthy times to determine how a vehicle is registered.
The First Citizens Bank & Trust Company has been an ELT client of DDI’s since 2009 and our interaction with DDI’s products and services has been great and the team at DDI Technology has been an awesome team to work with. Dillon has always been very helpful and responsive with any issues or questions we have.
As a whole, DDI Technology has been an awesome team to work with. DDI’s service is very dependable and Dillon has always taken great care of us. I would be more than happy to recommend DDI to any institution looking for a vendor to assist in their ELT process.
Dylan McIntyre
Vice President and Loan Operations Production Manager
First Citizens Bank & Trust Company
Raleigh, NC