Contact Us
Premier eTitleLien®
You can contact our ELT helpdesk by sending an email to help@etitlelien.com. You will receive immediate confirmation by email and someone from the ELT Helpdesk will contact you within 1 business day.
For situations requiring an immediate answer, please call and ask for the ELT Helpdesk:
Phone: (803) 808-0117, option #1 or Toll Free (844) 836-1620, option 1
Hours: 8:30 AM – 8:30 PM Eastern Time, Monday through Friday and Saturday 9:00 AM – 6:00 PM Eastern Time
Premier EVR™
You can contact us by sending an email to help@premierevr.com. You will receive immediate confirmation by email and someone from the EVR Helpdesk will contact you within 1 business day. We also suggest you chat live via Live Help – Online in the upper right corner by clicking anywhere on that verbiage.
For situations requiring an immediate answer, please call the EVR Helpdesk:
Phone: (803) 808-0117, option #2 or Toll-Free at 844-836-1620, Option #2
Fax: (803) 808-3780
Hours: 8:30 AM – 8:30 PM Eastern Time, Monday through Friday and Saturday 9:00 AM – 6:00 PM Eastern Time
Title & Registration Support
DDI Technology is excited to announce we have expanded our support team. We are now offering support for our Title & Registration Services Department (TRS).
The TRS Support will be available from 8:00 AM to 5:00 PM EST.
If your company is currently enrolled with TRS under Premier eTitleLien, please use the following email addresses to contact our TRS Support. Our TRS Support will be able to assist you with transactions processed by the TRS Department and quotes.
If your company is currently enrolled with TRS under Premier EVR, please use the following email address to contact our TRS Support. Our TRS Support will be able to assist you with transactions processed by the TRS Department, assisted registration related questions, and quotes.
You can also reach out to our TRS Support via Live Help. If you choose to chat our TRS Support, please confirm you are selecting “Yes” for, “Is this a TRS inquiry.”
Phone: (803) 808-0117, option #3 or Toll-Free at 844-894-4996
Hours: 8:00 AM – 5:00 PM Eastern Time, Monday through Friday
Sales Team
You can contact our sales team by sending an email to sales@dditechnology.com. A member of our sales team will reach out to you in 2 business days.
Phone: (803) 808-0117, option #4 or Toll-Free at 844-836-1620, Option #4
For situations requiring an immediate answer, please call the ELT or EVR Helpdesk:
Hours: 8:30 AM – 8:30 PM Eastern Time, Monday through Friday and Saturday 9:00 AM – 6:00 PM Eastern Time.
Contracts & Onboarding Team
You can contact our contracts team by sending an email to contracts@dditechnology.com. A member of our contracts team will reach out to you in 2 business days.
Phone: (803) 808-0117, option #5 or Toll-Free at 844-836-1620, Option #5
For situations requiring an immediate answer, please call the ELT or EVR Helpdesk:
Hours: 8:30 AM – 8:30 PM Eastern Time, Monday through Friday and Saturday 9:00 AM – 6:00 PM Eastern Time.